Frequently Asked Questions

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Rental conditions La Fragata Estepona

Rental conditions

  • We only accept reservations from persons 30 years of age or older.
  • After you book, you will receive a confirmation and the general rental conditions from us within 5 days. Please check these documents for accuracy and notify us immediately of any inaccuracies. If you have not received an acknowledgment of receipt from us within 10 days of making the reservation, please contact us immediately, failing which the reservation cannot be invoked.
  • A contract is established between you and us when we have confirmed the reservation to you. The agreement concerns the rental of the vacation home for recreational use, which by its nature is of short duration.


Cancellation by the tenant must always be made in writing (by mail or email). The following rules apply to this:

  • Deposits will not be returned upon cancellation.
  • If cancelled up to 42 days before the day of arrival, 25% of the rent will be charged.
  • If cancelled up to 28 days before the day of arrival, 50% of the rental fee will be charged
  • In case of cancellation from 28 days to the day of arrival, 100% of the rent is due.
  • If you have not arrived within 24 hours of the agreed date without further notice, this is considered a cancellation and 100% of the rental fee is due.
  • In case of cancellation on our part, any monies already paid will be refunded.

Staying in the vacation home

  • On the day of arrival, you can basically use the vacation home from 16:00. On the day of departure, you must have left the cottage by 11:00 am.
  • The vacation home is non-smoking. Smoking is allowed outside on the terrace provided one uses an ashtray.
  • No open flame should be used outside.
  • Bringing pets is not allowed.
  • At the pool there is a sign with the Community rules for use of the community pool.
  • The main rules for the pool are :
    open between 9 a.m. and 9 p.m., no glassware and food allowed by the pool. Sunbeds not reserved.
  • The rental price does not include final cleaning (you pay this to the key manager upon arrival)
  • The rental fee includes towels, kitchen towels and bed linens.
  • The use of air conditioning, water and electricity is included, but we ask that you use them sparingly.
  • Subletting or reletting is expressly prohibited.
  • Staying more persons in a vacation home than agreed upon on the reservation, or than the applicable maximum of 6 persons for the home is expressly not allowed without our permission, unless otherwise agreed upon in writing. This may result in early termination of the rental agreement on our part, without refund of rental fees.
  • Moving couches, cabinets, as well as sound or television equipment or taking any part of the indoor inventory -except, of course, dishes, glasses and cutlery for your meal outside- is expressly not allowed.